Privacy Policy

Effective Date: May 11, 2026

The CareBridge Group, LLC ("CareBridge", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (thecarebridgegroup.com) and utilize our scheduling or client portals. Please note that our services and business operations are conducted exclusively within the United States.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our operational deployments, creating a client portal account, subscribing to The CareBridge Journal, or scheduling an executive consultation. This information may include your name, title, organization name, email address, phone number, and any documents or data you upload to our secure portal.

Usage Data: We automatically collect certain information when you visit our Site. This may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

The CareBridge Group uses the collected information for the following business purposes:

• To facilitate and manage executive consultations and secure client portal accounts.
• To provide, operate, and maintain our operational deployments and proprietary frameworks.
• To send administrative information, such as updates to our terms, conditions, and policies.
• To deliver targeted thought leadership, industry benchmarks, and B2B marketing communications (with the option to opt-out at any time).
• To analyze and improve the performance, security, and functionality of our Site.

3. Information Sharing and Disclosure

The CareBridge Group operates under a strict mandate of confidentiality. We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors (such as scheduling software, cloud hosting providers, or secure document portals) who perform services for us and require access to such information to execute their operational functions.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Retention

We retain your personal information only for as long as is necessary for the business purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, to fulfill our contractual obligations to your health system, or as strictly required by local, state, or federal law.

5. Data Security

We use robust administrative, technical, and physical security measures to help protect your personal information. However, while we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies, Tracking, and "Do Not Track" Signals

Our Site may use cookies, web beacons, tracking pixels, and other tracking technologies to customize the Site and improve your executive browsing experience. You can adjust your browser settings to refuse cookies; however, this may affect the availability and functionality of our Site. Additionally, some web browsers offer a "Do Not Track" (DNT) feature. Currently, our Site does not alter its data collection and use practices when it receives a DNT signal.

7. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., LinkedIn, healthcare industry publications, or partner portals). We are not responsible for the privacy practices, data collection mechanisms, or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site and services are strictly B2B (Business-to-Business) and are intended for a professional business audience. They are not directed to children under the age of 18, and we do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us so we may delete such information.

9. Your Data Rights & U.S. State Laws

Because The CareBridge Group operates exclusively within the United States, we comply with applicable state privacy frameworks (including the California Consumer Privacy Act / CPRA). Depending on your state of residence, you have the right to request access to, correction of, or deletion of your personal data. We do not sell or share your personal information for cross-context behavioral advertising. To exercise your state-specific data rights, please contact our administrative team using the information provided below. We will not discriminate against you for exercising your privacy rights.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect shifts in our operational standards or legal obligations. We will notify you of any changes by posting the revised Privacy Policy on this page and updating the "Effective Date" at the top of this document. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have questions, comments, or requests regarding this Privacy Policy, please contact our administrative team directly: